Privacy Policy (Green Candle Bot)
Privacy Policy Effective date: May 30, 2026 Last updated: May 30, 2026 This Privacy Policy explains how Green Candle Bot ("the Bot", "we", "us") collects, uses, and stores information when you use our Discord application. We are committed to protecting your privacy. 1. Information We Collect Information you provide Discord User ID — collected when you use any Bot command Discord Server (Guild) ID — collected when commands are used in a server Feedback messages — if you submit feedback via /feedback submit Saved layouts — TradingView chart URLs saved via /configure layout save Automatically collected information Command usage logs — which commands you use and when (used for rate limiting and enforcing free-tier daily limits). We do not log the content of your searches. Server configuration — channel IDs and settings configured by server admins Information we do NOT collect Your Discord username, email address, or password Message content outside of explicit Bot commands Payment card details (handled entirely by Stripe or Discord) Your IP address 2. How We Use Your Information Command usage logs — to enforce daily free-tier limits and provide aggregate analytics to the bot owner Discord User ID — to identify your account for premium access, usage tracking, and responding to your commands Server configuration — to deliver features like scheduled posts, alerts, and server-specific defaults Feedback — to improve the Bot's features and fix bugs We do not sell, rent, or share your personal information with third parties for marketing purposes. 3. Third-Party Services The Bot interacts with the following third-party services: Discord — the platform through which the Bot operates. See Discord's Privacy Policy at discord.com/privacy Yahoo Finance — market data provider. Your search symbols are sent to Yahoo Finance to retrieve data. No personal information is shared. Stripe — payment processing for Premium subscriptions. Stripe handles all payment data. See stripe.com/privacy Alternative.me — Crypto Fear & Greed index data. No personal data is shared. 4. Data Retention Command usage logs — automatically deleted after 30 days Server configuration — retained until a server admin removes it or the Bot is removed from the server Premium subscription records — retained for billing and support purposes Feedback — retained until reviewed and resolved 5. Data Security We store data in a locally hosted SQLite database. We use reasonable technical measures to protect your information. However, no method of storage is 100% secure and we cannot guarantee absolute security. 6. Your Rights You have the right to: Access — request a copy of the data we hold about you Deletion — request deletion of your personal data Correction — request correction of inaccurate data To exercise these rights, contact us through our Discord server. 7. Children's Privacy The Bot is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately. 8. GDPR / CCPA If you are located in the European Economic Area or California, you may have additional rights under GDPR or CCPA respectively, including the right to data portability and the right to opt out of certain data processing. Contact us to exercise these rights. 9. Changes to This Policy We may update this Privacy Policy from time to time. We will update the "Last updated" date at the top of this page. Continued use of the Bot constitutes acceptance of the updated policy. 10. Contact Us If you have questions or requests regarding this Privacy Policy, please contact us through our Discord server or via the contact information on our Discord application page.